Start: 10 September, 12.00 (CEST)
Campaign Period: 10 September - 10 October 2026
These Terms and Conditions (the “Campaign Terms”) govern participation in the $LAPTOP Rewards Campaign (the “Campaign”) organised by Bitvavo B.V., with its registered office at Keizersgracht 281, 1016 ED Amsterdam, the Netherlands (“Bitvavo”).
Bitvavo is authorised as a crypto-asset service provider under Regulation (EU) 2023/1114 on markets in crypto-assets (“MiCAR”) by the Dutch Authority for the Financial Markets (Autoriteit Financiële Markten – “AFM”).
These Campaign Terms apply in addition to the Bitvavo User Agreement, Privacy Notice, Risk Disclosure and other terms and policies applicable to the Participant's use of Bitvavo's services (together, the “Bitvavo Terms”).
In the event of an inconsistency between these Campaign Terms and the Bitvavo Terms, these Campaign Terms prevail solely in relation to participation in the Campaign and only to the extent of that inconsistency.
By opting in to the Campaign, the Participant confirms that they have read, understood and agree to these Campaign Terms.
1.1. The Campaign is a temporary promotional campaign under which eligible Bitvavo customers may receive $LAPTOP as a promotional reward (the “Reward”), subject to these Campaign Terms.
1.2. Participation in the Campaign is voluntary and free of charge.
1.3. No purchase, trade or holding of $LAPTOP or any other crypto-asset is required to participate in the Campaign or receive a Reward.
1.4. The $LAPTOP made available for distribution under the Campaign is provided pursuant to a commercial arrangement between Bitvavo and Phoenix Veritas Ventures Ltd.
1.5. The Campaign does not involve a lottery, random draw or other element of chance.
2.1. The Campaign begins on 10 September 2026 at 12:00 CET/CEST and ends on 10 October 2026 at 23:59 CET/CEST (the “Campaign Period”).
2.2. Participants must opt in during the Campaign Period to participate.
3.1. To be eligible for the Campaign, a Participant must:
(a) be a natural person aged 18 or older;
(b) have an active and verified personal Bitvavo account;
(c) have incurred qualifying losses exceeding EUR 1,000 in relation to TRUMP at any time up to and including 7 September 2026 (the “TRUMP Loss Eligibility Criterion”);
(d) validly opt in to the Campaign during the Campaign Period;
(e) not be a Wholesale Client (as defined in clause 3.4); and
(f) satisfy these Campaign Terms at the time eligibility is verified and the Reward is credited.
3.2. Participation is limited to one Reward per Participant and per Bitvavo account.
3.3. Bitvavo may request information reasonably necessary to verify a Participant's eligibility or compliance with these Campaign Terms.
3.4 For the purposes of these Campaign Terms, a “Wholesale Client” means a market maker, liquidity taker, broker or partner engaged by Bitvavo in that capacity. Wholesale Clients are not eligible to participate in the Campaign or to receive a Reward, irrespective of whether they otherwise satisfy the criteria in clause 3.1.
3.5. The methodology for the TRUMP Loss Eligibility Criterion is set out below: for each Participant, profit and loss (“PnL”) on TRUMP is calculated by combining the Participant’s trading activity, transfers and current holdings, as follows:
(a) Amount invested and average cost: Bitvavo adds the total amount spent buying TRUMP together with the value of any deposits of TRUMP, and divides this by the total quantity acquired, to give an average cost per unit. Deposited amounts of TRUMP are valued at their market value at the time of deposit.
(b) Realised PnL: The proceeds from selling TRUMP (and from withdrawing it) are compared against the average cost of the units disposed of. The difference is the realised profit or loss.
(c) Unrealised PnL: For any units still held, their current market value is compared against their average cost. The difference is the unrealised profit or loss.
(d) Total PnL: Realised and unrealised PnL are added together to give the Participant’s total profit or loss on TRUMP
4.1. An eligible customer may participate by selecting “Join now” or the equivalent Campaign functionality made available by Bitvavo during the Campaign Period.
4.2. By opting in, the Participant requests participation in the Campaign and accepts these Campaign Terms.
4.3. Customers are not automatically enrolled in the Campaign.
4.4. Opting in does not require the Participant to purchase, trade, deposit or hold $LAPTOP or any other crypto-asset.
5.1. Subject to these Campaign Terms, an eligible Participant may receive a Reward consisting of approximately 200 $LAPTOP and subject to the methodology below.
5.2. No entitlement to a Reward arises solely from opting in. Eligibility remains subject to verification by Bitvavo in accordance with these Campaign Terms.
5.3. Unless expressly stated otherwise, the Reward cannot be substituted for cash or another crypto-asset at the Participant's request.
6.1. The total amount of $LAPTOP made available for distribution under the Campaign is 2,000,000 $LAPTOP (the “Reward Pool”).
6.2. Subject to successful verification, Bitvavo intends to credit the Reward to the Participant's Bitvavo account within three business days.
6.3. The Participant's account must remain open, verified and capable of receiving $LAPTOP when the Reward is credited.
6.4. If Bitvavo cannot lawfully or operationally credit a Reward, Bitvavo may delay the credit until the relevant restriction has been resolved or, where it cannot reasonably be resolved, cancel the Reward.
7.1. Bitvavo may verify compliance with these Campaign Terms before crediting a Reward.
7.2. Bitvavo may exclude or disqualify a Participant where it reasonably determines that the Participant:
(a) does not satisfy the eligibility requirements;
(b) has provided false, incomplete or misleading information relevant to the Campaign;
(c) has used multiple accounts to obtain multiple Rewards;
(d) has engaged in fraud, manipulation or artificial transactions relevant to Campaign eligibility; or
(e) has otherwise attempted to circumvent the Campaign requirements.
7.3. Bitvavo may correct manifest technical, calculation or distribution errors.
7.4. To the extent permitted by applicable law and the Bitvavo Terms, Bitvavo may reverse or recover a Reward credited as a result of manifest error, duplicate payment, fraud or Participant ineligibility.
8.1. The TRUMP Loss Eligibility Criterion is used solely to identify the customer population eligible for this promotional Campaign.
8.2. The Reward does not constitute compensation, reimbursement, restitution or damages for losses incurred in connection with TRUMP.
8.3. Neither participation in the Campaign nor provision of a Reward constitutes an acknowledgement or acceptance by Bitvavo of responsibility or liability for any losses relating to TRUMP.
9.1. The Campaign and communications relating to it constitute marketing communications.
9.2. Neither these Campaign Terms nor participation in the Campaign constitutes personalised investment advice or a personalised recommendation to buy, sell or hold $LAPTOP or any other crypto-asset.
9.3. Following receipt of a Reward, the Participant independently decides whether to hold, sell, transfer or otherwise use $LAPTOP, subject to the Bitvavo Terms and applicable restrictions.
9.4. No purchase or trade in $LAPTOP is required to receive the Reward.
10.1. $LAPTOP is a crypto-asset and may be subject to substantial price volatility.
10.2. The fact that $LAPTOP is available through Bitvavo or distributed as a Reward does not constitute a guarantee or representation concerning:
(a) its present or future value;
(b) future price performance;
(c) liquidity;
(d) suitability for any Participant;
(e) continued availability or admission to trading; or
(f) the performance of the project or underlying protocol/network.
10.3. The value of $LAPTOP may increase or decrease significantly and may fall to zero.
10.4. Participants should review the information relating to $LAPTOP, including the applicable crypto-asset white paper.
White paper: https://laptop.micarwhitepapers.eu/
Further information regarding crypto-asset risks is available in Bitvavo's Risk Disclosure Statement.
These Campaign Terms should be read in conjunction with our Risk Disclosure Statement.
11.1. Bitvavo does not receive compensation from Phoenix Veritas Ventures Ltd in connection with this Campaign. $LAPTOP is admitted to trading on Bitvavo's platform under Bitvavo's ordinary listing process, which is subject to its own separate approval framework and applicable listing fees. That listing process is independent of, and was not conditional upon, this Campaign.
11.2. The eligibility criteria, the calculation of the Reward, and the outcome of any individual Participant's participation in the Campaign are applied on an objective and non-discretionary basis, as set out in these Campaign Terms.
11.3. The Campaign, and the availability of a Reward, do not constitute an assessment, endorsement, or recommendation by Bitvavo of the merits, quality, or investment potential of $LAPTOP.
11.4. Bitvavo maintains policies and procedures designed to identify and manage conflicts of interest, in accordance with applicable law, including MiCAR, and its internal conflicts of interest framework.
12.1. Bitvavo may suspend, amend or terminate the Campaign where reasonably necessary due to:
(a) a change in applicable law or regulation or a requirement of a competent authority;
(b) a legal, regulatory or compliance risk affecting the Campaign;
(c) fraud or abuse materially affecting the Campaign;
(d) a material technical, cybersecurity or operational incident;
(e) an incident affecting $LAPTOP or its underlying network/protocol;
(f) failure by Phoenix Veritas Ventures Ltd to perform an obligation necessary for the Campaign;
(g) circumstances materially affecting Bitvavo's ability lawfully or safely to complete the Campaign; or
(h) circumstances beyond Bitvavo's reasonable control.
12.2. Where reasonably practicable, Bitvavo will communicate a material suspension, amendment or termination through an appropriate customer channel.
12.3. Nothing in these Campaign Terms requires Bitvavo to distribute a crypto-asset where doing so would breach applicable law or a mandatory regulatory requirement.
13.1. Bitvavo processes personal data for the following Campaign’s purposes:
(a) determining whether a customer meets the eligibility criteria in clause 3, which includes analysing the customer’s historical transaction data relating to TRUMP in order to derive whether the TRUMP Loss Eligibility Criterion is met;
(b) making the Campaign available to eligible customers;
(c) recording opt-in and participation;
(d) calculating, distributing and, where applicable, reversing or recovering Rewards;
(e) preventing, detecting and investigating fraud, the use of multiple accounts and other abuse of the Campaign, which may include matching information across accounts;
(f) handling questions, objections and complaints relating to the Campaign; and
(g) complying with Bitvavo’s legal and regulatory obligations.
13.2. The categories of personal data processed for these purposes are: identification and contact data; the customer’s account identifier; transaction and holdings data, including trades, deposits and withdrawals; the eligibility indicator derived from that data; and records of participation and of the Reward.
13.3. The legal bases for these purposes are those set out in Bitvavo’s Privacy Notice, namely: Bitvavo’s legitimate interests in promoting its services and in preventing fraud and abuse (Article 6(1)(f) GDPR), as assessed and documented by Bitvavo, the performance of these Campaign Terms once the Participant has opted in (Article 6(1)(b) GDPR), and compliance with legal obligations (Article 6(1)(c) GDPR).
13.4. To determine eligibility, Bitvavo analyses transaction and holdings data it already holds about the customer in order to derive an indicator of whether the TRUMP Loss Eligibility Criterion is met. The methodology applied is set out at 3.5. A customer who considers that this determination is incorrect may ask Bitvavo to review it and to correct inaccurate data, using the channels in clause 15.4.
13.5. Eligibility verification and the calculation of the Reward are carried out by automated means. A customer may request that a determination relating to them - including a determination that they are not eligible, or a decision to disqualify, reverse or recover a Reward - be reviewed by a member of Bitvavo's staff, may express their point of view and may contest that determination, using the channels in clause 15.4.
13.6. A Participant has an unconditional right to object at any time to the processing of their personal data for direct marketing purposes, including to the profiling carried out for those purposes. A Participant may do so by changing their preferences under the ‘settings’ tab, by using the unsubscribe link in any marketing message, or through Bitvavo's customer support channels. Where a Participant objects, Bitvavo will cease that processing and will exclude the Participant from the Campaign audience.
13.7. Bitvavo does not use the Campaign eligibility data, or any indicator derived from it, for personalised advertising, and does not share it with advertising platforms or measurement partners.
13.8. Campaign-related personal data is retained only for as long as necessary for the purposes above. The eligibility data and any derived eligibility indicator are deleted no later than 90 days after the end of the Campaign Period. Records of participation and of the Reward transaction are retained for the periods set out in Bitvavo's Privacy Notice, being those required by applicable tax, accounting and anti-money-laundering law.
13.9. A Participant has the following rights in relation to the personal data processed in connection with the Campaign:
(a) access - to obtain confirmation of whether their personal data is processed and a copy of it, including the eligibility indicator derived about them;
(b) rectification - to have inaccurate personal data corrected, including where the Participant considers the eligibility determination to be incorrect;
(c) erasure - to have their personal data deleted where the conditions in Article 17 GDPR apply;
(d) restriction of processing - in the circumstances set out in Article 18 GDPR, including while the accuracy of an eligibility determination is being verified;
(e) objection - as set out in clause 13.6 in respect of direct marketing and the profiling carried out for it, and to object to processing carried out on the basis of Bitvavo's legitimate interests;
(f) data portability - to receive the personal data the Participant has provided to Bitvavo in a structured, commonly used and machine-readable format, where the conditions in Article 20 GDPR apply;
(g) human intervention - as set out in clause 13.4, to have a determination made by automated means reviewed by a member of Bitvavo's staff, to express their point of view and to contest that determination; and
(h) to lodge a complaint - with Bitvavo's Data Protection Officer and with the Autoriteit Persoonsgegevens.
13.10. A Participant may exercise these rights through the channels in clause 15.4, or by contacting Bitvavo's privacy team or Data Protection Officer using the contact details in Bitvavo's Privacy Notice. Bitvavo will respond within the period required by applicable data protection law. Exercising the right to object to direct marketing will result in the Participant being excluded from the Campaign audience, but does not affect a Reward that has already been validly credited.
13.11. Further information about how Bitvavo processes personal data, including the retention criteria and the recipients of personal data, is set out in Bitvavo's Privacy Notice, which applies in addition to this Section.
14.1. Nothing in these Campaign Terms excludes or limits liability that cannot lawfully be excluded or limited.
14.2. Bitvavo does not guarantee the future market value of $LAPTOP or that $LAPTOP will retain the euro value attributed to the Reward when calculated.
14.3. Bitvavo is not responsible for losses resulting solely from changes in the market price of $LAPTOP after a Reward has been validly credited.
14.4. Nothing in these Campaign Terms makes Bitvavo responsible for losses previously incurred by a Participant in connection with TRUMP.
14.5. The limitations and exclusions of liability contained in the Bitvavo User Agreement continue to apply to the extent applicable and legally permissible.
15.1. If any provision of these Campaign Terms is invalid or unenforceable, the remaining provisions remain effective to the extent permitted by law.
15.2. These Campaign Terms are governed by Dutch law.
15.3. Any dispute relating to the Campaign will be dealt with in accordance with the dispute provisions of the Bitvavo User Agreement, without prejudice to mandatory consumer rights.
15.4. Questions or complaints relating to the Campaign may be submitted through Bitvavo's usual customer support channels.
Bitvavo B.V.
Das Trading mit Kryptowährungen birgt erhebliche Risiken. Kryptowährungen sind äußerst volatil und du kannst einen Teil oder den gesamten investierten Betrag verlieren. Die Informationen auf dieser Seite stellen keine Anlageberatung dar und sollten nicht als solche angesehen werden. Bitvavo B.V. ist gemäß der Verordnung (EU) 2023/1114 (MiCA) als Anbieter von Kryptowerte-Dienstleistungen von der Autoriteit Financiële Markten (AFM), Vijzelgracht 50, 1017 HS Amsterdam, zugelassen. Weitere Informationen findest du in unserer Risikoaufklärung.
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