Terms and Conditions - Nations League Germany vs Greece

Organizer: Bitvavo B.V., Keizersgracht 281, 1016 ED Amsterdam, The Netherlands. Bitvavo B.V. is a crypto-asset service provider under the Markets in Crypto-Assets Regulation (MiCAR), licensed by the Dutch Authority for Financial Markets (AFM).

This document is drawn up in English and in other languages. In case of any discrepancy between language versions, the English version prevails.

1. General

These Terms and Conditions (the "Terms") apply to the "UEFA Nations League Ticket Sweepstake" (the "Promotion"), a temporary promotion organized by Bitvavo B.V. ("Bitvavo"). This Promotion is organized to give users the chance to win tickets to the UEFA Nations League match between Germany and Greece. By participating, you agree to be bound by these Terms and our User Agreement. Our User Agreement can be downloaded in PDF from our website.

Bitvavo acts in line with the Dutch Code of Conduct on Promotional Games of Chances.

You can always file a complaint in relation to this Promotion in line with our Complaints Procedure, in writing to complaints@bitvavo.com, or by any other means described in Bitvavo's Help Center. Please find more information here: https://bitvavo.com/en/complaints. If you express your dissatisfaction, please specify what the dissatisfaction is about.

Risk Warning: Digital assets are highly volatile. Investing in digital assets is risky. Be aware that investing in digital assets can lead to partial or total loss of your investment. Consult the Risk Disclosure for more information

2. Promotion Period

The Promotion will run from 14:00 (CET) on 22 September 2026 until 23:59 (CET) on 23 September 2026 (the "Promotion Period").

Any participation outside this period will not be eligible.

3. Eligibility Requirements

This Promotion is open to individuals who:

• Are 18 years or older at the time of signing up;

Bitvavo reserves the right to exclude participants who do not meet these criteria.

4. How to Participate

• Like the official promotional post on Instagram.

• Answer the poll correctly in the comments: "Who did Jürgen Klopp replace as Germany's head coach?" (Correct answer: C — Julian Nagelsmann).

• Tag the person you want to take to the match in the comments.

5. Prize Details

• Prize Description: 5x2 Hospitality Tickets and 30x2 Category 1 tickets to the UEFA Nations League match: DFB Men's National Team Germany vs. Greece on 27 September 2026 at 20:45 in Augsburg.

• Total Number of Winners & Prizes: 35 winners in total (5 winners receiving 2x Hospitality tickets each, and 30 winners receiving 2x Category 1 tickets each).

• Draw Method & Date: Random draw among all eligible entries with the correct answer on 24 September 2026.

• Notification Date & Method: Winners will be notified via Instagram Direct Message (@bitvavo) on 24 September 2026.

• Payout/Delivery Method: Tickets will be distributed digitally to the winners following attendance confirmation (via tickets@bitvavo.com).

Exclusion of claims: Fulfilment of the eligibility requirements only means that the user is entitled to participate in the Promotion. Users are not entitled to receive any prize solely by reason of fulfilling eligibility requirements.

No alternative rewards or cash equivalents are available.

6. Winner Notification & Payout

• Winners will be notified via email (tickets@bitvavo.com) to the address associated with their Bitvavo account on 24 September 2026.

• Tickets will be digitally distributed to winners promptly following confirmation.

• Winners must confirm attendance within 24 hours of contact. Failure to respond will be treated as forfeiture and the prize will be awarded to the next eligible participant.

7. Exclusion & Disqualification

Bitvavo may exclude participants who:

• Tamper with the process of the Promotion;

• Submit false or misleading information;

• Violate these Terms or Bitvavo's User Agreement;

• Attempt to gain an unfair advantage (e.g. through multiple accounts or collusion).

Bitvavo may also disqualify entries for technical reasons, including invalid email addresses or social media account misuse.

Institutional clients and those providing market-making or similar services, and Bitvavo employees, affiliates, and immediate family members may not participate.

8. Liability

Bitvavo accepts no liability for:

• Any technical failures, interruptions, or disruptions;

• Any indirect, incidental, or consequential damages arising from participation;

• Any suspension or cancellation of the Promotion due to force majeure or other unforeseen circumstances.

Bitvavo reserves the right to amend, postpone, or terminate the Promotion at its discretion, only if reasonable and necessary. If Bitvavo exercises this right, this will not be detrimental to participants.

9. Data Protection & Taxation

Participant data will be processed in accordance with the Bitvavo Privacy Notice and applicable data-protection law. Data will only be used for purposes connected to the administration of this Promotion and prize delivery. We only process your personal data to the extent necessary for the performance of this Promotion — please read our Privacy Notice for more information.

Participants are responsible for any personal tax implications, including any applicable reporting obligations, related to rewards received. Consult a tax advisor if in doubt.

10. Applicable Law & Jurisdiction

These Terms are exclusively governed by the laws of the Netherlands. Any disputes arising in connection with this Promotion shall be submitted to the competent court in Amsterdam, unless otherwise required by mandatory law.

11. Contact

For further questions about this Promotion, please contact our Support Team at https://support.bitvavo.com.

12. Instagram Disclaimer

This Promotion is in no way sponsored, endorsed, administered by, or associated with Instagram.