Terms and Conditions Bitvavo Draw Tickets KNVB friendlies The Netherlands - Norway and The Netherlands - Ecuador (27&31 Mar 2026)

Organizer: Bitvavo B.V., Keizersgracht 281, 1016 ED Amsterdam, The Netherlands. Bitvavo B.V. is a crypto-asset service provider under the Markets in Crypto-Asset Regulation (MiCAR) licensed by the Dutch Authority for Financial Markets (AFM).

This document is drawn up in English. But also in other languages. In case of any discrepancy between different language versions, the English language version prevails.

1. General

These Terms and Conditions (the “Terms”) apply to the “Bitvavo Draw Tickets KNVB friendlies The Netherlands - Norway and The Netherlands - Ecuador (27&31 Mar 2026)” (the “Promotion”), a temporary promotion organised by Bitvavo B.V. (“Bitvavo”). This Promotion is organised to give Dutch fans the opportunity to join one of the Dutch friendlies. By participating, you agree to be bound by these Terms. We only process your personal data to the extent necessary for the performance of this Promotion. Please read more on privacy in our Privacy Policy.

Participation in the Promotion constitutes your express acceptance of these Terms.  Participants must meet all eligibility criteria set out herein. All decisions on eligibility are made by Bitvavo. At the same time you can always file a complaint in line with our Complaints Procedure, in writing to [email protected], or by any other means described in Bitvavo's Help Center.

Bitvavo acts in line with the Code of Conduct on Promotional Games of Chances.

Risk Warning: Digital assets are highly volatile. Investing in digital assets is risky. Be aware that investing in digital assets can lead to partial or total loss of your investment. See also our Risk Disclosure.

2. Promotion Period

The Promotion will run from 00:00 (CET) on March 13th, 2026 until 23:59 (CET) on March 22 , 2026.

3. Eligibility Requirements

This Promotion is open to individuals who:

• Are 18 years or older at the time of signing up;

• Follow Bitvavo’s official Instagram account.

• Joined the Bitvavo broadcast channel on Instagram

• Have registered via the registration form using their personal email address.

4. Prize Details, Notification, and Payout

• Total prize pool is in total 200 tickets to the following matches: 

The Netherlands - Norway (27th March 2026) and The Netherlands - Ecuador (31 Mar 2026) 

• The 100 randomly selected winners will each receive two (2) tickets.

• Tickets provide the winners right to:

  • CAT1 or CAT2 tickets to one of the match

• Tickets do not include the following:

  • Transport to and from the location - winners must arrange their own travel to the stadium/

  • Accommodation - winners must arrange and pay for any required overnight stays; 

  • Merchandise - no fan gear or kits are included in the prize;

  • Additional Guests - strictly 2 tickets per winner no additional upgrades available via this draw.

• Prizes are awarded in a single draw, using an impartial method that results in a randomised ranking of all individual eligible entries, the top hundred (100) of which will be awarded the prizes.

• The draw will take place on March 23rd 2026.

• The winners of the draw will be contacted via email on March 23rd, 2026 via [email protected] to confirm they can attend the game and understand the inclusions and exclusions of the tickets.

• Following confirmation, the winners will be awarded their prize before 17.00 CET March 24th, 2026.

• Should winners choose not to accept the tickets or fail to reply to the initial contact within 24 hours, Bitvavo assumes that the winners have forfeited their tickets and Bitvavo will award the tickets to the next person on the ranked list that has not yet been contacted.

• Exclusion of claims: Fulfilment of the eligibility requirements only means that the participant is entitled to participate in the Promotion. Participants are not entitled to receive any of the prizes offered for the sole reason of fulfilling the eligibility requirements.

• No alternative rewards or cash equivalents are available.

• Tickets are only transferable after the explicit consent of Bitvavo.  

5. Exclusion & Disqualification

Bitvavo may exclude participants who:

• Tamper with the process of the Promotion;

• Submit false or misleading information;

• Violate these Terms;

• Attempt to gain an unfair advantage (e.g., through multiple accounts or collusion).

Bitvavo may also disqualify entries for technical reasons, including invalid email addresses or social media account misuse.

Institutional clients and those providing market-making or similar services and Bitvavo employees, affiliates, and immediate family members may at no time participate in the Promotion.

6. Liability

Bitvavo accepts no liability for:

• Any technical failures, interruptions, or disruptions;

• Any indirect, incidental, or consequential damages arising from participation;

• Any suspension or cancellation of the Promotion due to force majeure or other unforeseen circumstances.

Bitvavo reserves the right to amend, postpone, or terminate the Promotion at its discretion, only if reasonable and necessary. If Bitvavo exercises this right, this will not be detrimental to the participants of the Promotion.

7. Data Protection & Taxation

• Participant data will be processed in accordance with the Bitvavo Privacy Policy.

• Participants are responsible for possible personal tax implications, including reporting obligations, related to rewards. Consult a tax advisor if in doubt.

8. Instagram Disclaimer

• This Promotion is in no way sponsored, endorsed, administered by, or associated with Instagram.